Shipping policy
Shipping Locations We currently ship exclusively within Canada.
Shipping Rates and Delivery Times
- Standard Shipping: CAD $15 flat rate. Free for orders over CAD $99 Delivery within 3-5 business days after order processing.
Order Processing Time Orders are processed and shipped within 1-3 business days after purchase. Orders placed on weekends or holidays will be processed on the next business day.
Order Tracking Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this number to track your order on the carrier’s website.
Shipping Delays Please note that delivery times are estimates and may be subject to delays due to weather conditions, promotional periods, or other unforeseen circumstances. We are not liable for any delays caused by the shipping carrier.
Incorrect Shipping Information Ensure all shipping information is accurate at checkout. We are not responsible for delays or misdelivered orders due to incorrect or incomplete shipping information. Contact us immediately at Pahtato2024@gmail.com if you notice an error after placing your order.
Lost or Stolen Packages We are not responsible for lost or stolen packages. If your tracking shows delivery but you haven’t received your package, contact the carrier directly to resolve the issue.
Returns and Exchanges For information on returns and exchanges, please refer to our Return Policy.
Contact Us If you have any questions or need assistance, please reach out to us at Pahtato2024@gmail.com.
Thank you for shopping with Wear Pahtato!